Returns & Exchanges
We want you to love your mountain-inspired gear, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase doesn't fit your adventure perfectly, we are here to help with a seamless exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging if possible, ensuring all tags remain attached and the product is in its original condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, we will process your refund or ship your exchange within 5-7 business days.